Cash Converters Southern Africa
Poor customer service

I purchased a JVC television in March 2012 and was given a 2 year warranty. This April the TV went on the blink and Cash Converters collected the TV for repair on Monday 29th April. On Saturday 11th May I collected a new TV from the branch as they did not have anyone to deliver. When I assembled the TV I noticed the stand was missing and reported it that same day. Despite numerous promises I do still not have the stand. This is not difficult and smacks of terrible customer service.

Company: Cash Converters Southern Africa
Country: South Africa
City: Flora Centre

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