Jet
ACCOUNT DETAILS

My husband changed his account details from a normal savings account to a cheque account with standard bank there for they had to change all the debit orders, they sent a requested to Edgars to change the details on their side 3 times nothing was done, we then get a rude letter stating that we owe money, which i paid the eft, we then were told to go to the nearest edgars which was eastgate to fill in the change of detail form with a copy of my husbands id and a letter from standard bank, and nothing was changed yet again, we then get another rude letter which i then replied via email on the 9/5/013 which i got a response on the 13/5 that i must supply them AGAIN with the documents that we originally supplied, on the 14/5 i replied to the lady the it is their duty to update the system, i then sent another email askin for the feed back on the 20/5 and yet i still have no reply the email addres where all these emails were sent through is [Email Removed] i am yet again going to get a rude email/letter stating that i owe money but yet they to blady lazy to update their system in order for the debit order to be done every month.

Company: Jet
Country: South Africa
City: HEAD OFFICE

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