Dis-Chem
WRONG AMOUNT OF MEDICATION - BLAMING CLIENT

I HAD TO HAVE A SCRIPT REFILLED WHICH MY DAUGHTER HANDED IN WHILE PICKING UP HER MEDICATION FROM DIS CHEM - ITS NOT A NATURAL ACTION TO CHECK OUR MEDS WHEN WE WALK OUT OF THE PHARMACY AND BECAUSE I STILL HAD 2 DAYS LEFT I ONLYU OPENED MY BOX ON MONDAY MORNING TO FIND THAT INSTEAD OF 30 TABLETS THERE WERE ONLY 10 ON THE BOX. WHEN I GOT TO WORK I CALLED IN TO REPORT THIS AND THE PERSON SAID SOMEONE WOULD GET BACK TO ME - DIDNT HAPPEN, I CALLED AGAIN - SPOKE TO SOME ONE ELSE - SAID THEY WOULD COUNT HE MEDS AND CHECK THE CAMERAS AND GET BACK TO ME - STILL NO ONE CALLS BACK - CALL BACK ON TUESDAY - SPEAK TO THE PHARMISIST THAT DISPENSED THE MEDS - SHE SAYS SPEAK TO THE MANAGER - HE SAYS THEY CHECKED THEIR STOCK AND THE CAMERAS - AND WHERE GOING TO PHONE ME BACK TO TELL ME THEY CANT FIND ANY DISCREPENCIES - SO ITS MY WORD AGAINST THEIRS AND IF I WANT ENOUGH MEDICATION FOR THE MONTH - I CAN COME IN AND PAY CASH FOR IT - THIS AFTER I HAD RECIEVED CONFIRMATION THAT MY MEDICAL AID HAD INFACT ALREADY PAID FOR MEDICATION THAT I DID NOT RECIEVE.

Company: Dis-Chem
Country: South Africa
City: THE GLEN

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