Tracker Connect
UNAUTHORIZED DEBIT ORDER DEDUCTION FROM TRACKER

During February 2013 my three year Tracker contract expired but despite this R222-43 was deducted on a monthly basis. During July 2013, after I was made aware that my contract expired in February 2013, I cancelled my already expired conttract. I was told by Tracker that I owe tracker R 222-43 and that Tracker will recover that amount via their legal department . ( I am unemployed since 2013-05-31). On 2013-12-21 I noticed that Tracker had attempted to deduct R 222-43. From my Absa cheque account. Due to there being insufficient funds in my account, cheque number 9657 was returned unpaid which causes me to pay unnecessary bank charges for dishonored cheques. Tracker has got no right after five months to attempt to deduct R 222-43 from my account and cause me unnecessary financial loss in the form of bank charges. Tracker did not follow the correct process in the recovery of R222-43, which in my opinion, dont exist seeing that they continued to deduct premiums from my account long after my 3 year contract expired. Trackers conduct in trying to take money out of my account, amounts to and they need to redress the problem and pay my bank charges as well.

Company: Tracker Connect
Country: South Africa

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