Sun International
NO CUSTOM EXCELLENCE

To Whom this concerns

Was at the Saphila 2012

In October 2012 I was horrified to find as I jumped out the shuttle service (at the main hotel) that the roof dec. to fall on me... if only to an inch to the left, I would not be here today writing this letter.

The security and and Grace who was on duty assisted me, I had a bleeding cut on my leg and the next day was swollen and blue.

I was there for work and not play. So I suffered through the pain and worked.

The day of me checking out, I visited Martin Dikgole and Joe Legoale, and since then the promise of a some days to come out and enjoy Sun City as well as follow up calls were NEVER meet.

As I have deliberated over contacting H Off, I did and got a quick call from Julius Ramotse, he still needed to "investigate" and and and...

On the 30/01/2013 he sent me a letter: "To in some way compensate you for the inconvenience you suffered and to demonstrate our commitment to service excellence, I would like to offer you dinner at the restaurant of your choice at Sun City Hotel and Casino during your next visit"...

Really I spent 5days for work and will be spending another 5 days in March 2013...

And all I was offered was FOOD?

Company: Sun International
Country: South Africa
City: Sun City, North West

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