Multichoice
No MGM channel for premium customers

Good Day

I think it's an absurd decision for DSTV to block the MGM channel to high-paying Premium customers and yet show it on other bouqets.

I quote the following reason from Multichoice: "As MGM contains library content that has already been seen by our Premium customers, a decision was made not to include this channel on the Premium package."

Business-wise, it's always better to give customers more to choose from than worry about "content that has already been seen." What about brand new DSTV premium subscribers who haven't watched a certain movie yet? Or any subscriber that wants to watch a classic film again?

Try to put your customers first instead of trying to think what's better for them! We have a remote-control, if there's something we don't want to watch, we'll change the channel.

Kind regards,
An irritated subscriber and concerned shareholder in Multichoice SA

Company: Multichoice
Country: South Africa
City: Head Office

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