Ster-Kinekor
Unable to sell me. A movie ticket

I live in DRUMMOND, halfway between Durban and Pietermaritzburg, 45 minutes drive from gateway...
I arrived at gateway at 9am in time to watch a 9.05 movie... ticket line, not working, machine at counter not working, popcorn counter, not working as ster kinekor had a national problem ith cd it card. Bynow it was 9.17... movie was 9.05!!! I verified the national problem by calling ticket line 082 number trying to by a ticket on my cell...

I asked for the manager..not at work yet... got the supervisor,
Suggested I go and watch the movie and I would pay her afterwards once their problem was resolved... given that I was captive in the cinema and she knew exactly when the movie finished... NOT A CHANCE... she would not try and any way to assist..remember I have spent R300 petrol to get there... And I am on time and trying to buy a ticket!!!

Have never been more angry at the apathy and attitude of a supplier...
How hard would it have been to let me in to pay afterwards... surely this is called customer service... instead you have aFURIOUS customer who will definitely take this furthe

Company: Ster-Kinekor
Country: South Africa
City: Gateway cinema nouveau

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