Carnival City
Carnival City not Accomodating towards babies

We were at ocean basket having dinner on Sat night, i had to change my child's diaper (it was just a wet diaper, not a poop diaper) unfortunately their were no loos close by and i then went into the casino area to the restroom right by the entrance. not going anywhere near the machines or the people gambling. then got cornered by security saying he has to escort me to make sure im not going to wonder off anywhere else. i said its fine and went into the restroom. while changing my child's diaper peacefully i got cornered by more staff going on about the fact that kids arent allowed and I said unfortunetely there arent any loos nearby and i didnt want to walk too far with my child. the staff member than stood next to me supervising me in doing what i was doing. I feel extremely attacked by this as it is an innocent child and i had no intetion of causing anyone harm or discomfort. yet i was treated like a criminal and on top of that, for such a big Entertainment company to not even have proper baby changing stations!!! this is not how to treat a mom or a baby not bothering anyone!! but thanx Carnival i will def not be visiting again soon!! Hospitaility was a big turn off.

Company: Carnival City
Country: South Africa
City: Brakpan

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