Multichoice
Upgrade/downgrade

Recreation & Entertainment

Upgrade 20 April to full package. Downgrade 21 April to Select 2.Upgrade again on 27 April. Told me there are T&C s, can downgrade only once a month thus I only can downgrade on 1May. Phone on 1 May only to be told it can only be done once in 30 days. In my books there are a difference between a month (1 - 30/31) and 30 days.


Company: Multichoice
Country: South Africa
City: Call centre
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