Nkomazi Municipality
My water meter is unreadable, but I've been charge

Since 2012 my water meter is so dirty that you cannot read the figures. I'm not sure where they get the reading on my account from, but I got charge for water. For a period I was not charged for water due to the fact that they could not read the meter. I complained and clean the meter and give the reading to the account department, Cornelia. In November I requested that they fit a new meter, which was not done. Again I received an outstanding high account after no invoices were send out for November. I check the meter and it is still unreadable. I spoke to Manzi this morning, 7 January 2014, and instead of assisting me he accused me for not paying water for 6 months and not complaining. I tried to explain to him that because I was not charged for water I report the dirty meter, but he did not want to here my story. The municipality is wrong and I want to solve the problem, WHY BEING ARROGANT to me???

Company: Nkomazi Municipality
Country: South Africa
City: Komatipoort

  <     >