SASSA
Bad service for SASSA and no feed back

The question i have is this. Why does SASSA have offices like a customer service when you get no service from them whats so ever. My story is this. We made a dissablety grant for my 5 year old downsyndrome son on 2013/09/02 and was told that after 6weeks we wil get our 1st payment. Every time i am phoning the Gauteng office then i speak to a lady called DAPHNE on 011 241 8320 and she is tell me that she will make a follow up. When i phone the Germiston branch were we did the application i was told that this is the 1st time that they are getting a inquire on my son grant. So the DAPHNE was lying to me the hole time.
Why is there working lyers at SASSA that can not even do a simple follow up
Hope fully i will get any help after i got to the Germiston branch
Lets hope for the best lol

Company: SASSA
Country: South Africa
City: Gauteng

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