City Of Tshwane Municipality
Power outage and no response

We have been without power for nearly 48 hours - just our house, not the whole neighbourhood. Our account is paid in full. There is no power coming into our DB - the fault is on the side of the Council (the box? The pole?). We have phoned and phoned and phoned; SMS'd the helpline, etc. We were eventually put through to an operator / agent who told us that they cannot allocate a technician to us and cannot give us any idea if or when the problem will be seen to. We are paying for our electrical service and this kind of delay, inconvenience and expense is unacceptable.

Company: City Of Tshwane Municipality
Country: South Africa
City: Faerie Glen

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