Ekurhuleni Metropolitan Municipality
Customer Service is vital

The lady (no name badge, white complection, african, first counter) at Enquiries counter (water & electricity), she has no customer service at all, she needs training or take pension if she doent want to serve the community, while assisting me her friend came to just have a chat, I had to wait for them to finish, she doesn't even know her product.

she thinks its her house, no eye contact at all...

Company: Ekurhuleni Metropolitan Municipality
Country: South Africa
City: Kempton Park

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