SA Post Office
Package still in transit to wrong destination

My tracking number is II286831326ZA. My package was supposed to arrive in Johannesburg and be taken to Durban then to Pietermaritzburg.
When I check the tracking records, my package was taken from Johannesburg to Cape Town. And it has been in transit for over 5 days. I was supposed to receive this package before Christmas. My supplier has not been paid since I have not confirmed the delivery, and I cannot get the refund, and my client has been waiting for weeks for a process that was supposed to take 7 days. What must I do to get my delivery. I tried calling, they agent said they don't know when i will get it.

Company: SA Post Office
Country: South Africa
City: Capemail (HUB)

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