Pinged
PROMISES

Miscellaneous

THE COMPANY PINGED CONTACTED ME SEVERAL TIMES AND WANTED ME TO SIGN UP WITH M-WEB AS SERVICE PROVIDER FOR ADSL. I WAS PROMISED HEAVEN AND EARTH. SO I SIGNED UP FOR A R199 PACKAGE THAT ACCORDING TO THE PERSON WILL MAKE MY INTERNET FASTER. I PHONED M-WEB THIS MORNING BECAUSE MY INTERNET IS SO SLOW IT TAKES 10 MINUTES JUST TO OPEN GOOGLE AND I WAS TOLD THAT I AM BEING THROTTLED BECAUSE OF MY DOWNLOADS. NOT THE PACKAGE I WAS PROMISED FROM PINGED.I THEN PHONED PINGED AND WAS TOLD BY DYLAN THAT THEIR SYSTEM IS OFFLINE AND HE WILL PHONE ME LATER. THIS DIDN'T HAPPEN! I PHONED M-WEB AND WAS TOLD THAT I WILL BE CALLED BACK BY 09:30 TO SEE IF THE CONTRACT CAN BE CANCELLED AFTER THEY HEARD THE SALES RECORDING. THIS DIDN'T HAPPEN! I WOULD LIKE A COPY OF THE RECORDING TO HEAR WHAT I WAS PROMISED. MY WIFE WORKS FROM HOME AND USES THE INTERNET ON A DAILY BASIS AND SHE CAN NOT WORK AT THE MOMENT. BETWEEN M-WEB AND PINGED CAN YOU PLEASE RECTIFY THE PROBLEM AND GET ME A COPY OF THE RECORDING OF THE SALE.


Company: Pinged
Country: South Africa
City: GAUTENG
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