STS
No response and no action taken

I would like to say thank you got your automated email response regarding my query but as far as actually responding to my query properly and being in contact with me via email is where I am very angry. I have received no further response to my query. Please be in contact with me properly this time and there will be no further action taken, it is a simple query to deal with and it's only fair I get the amount credited.

I noticed that my cell phone bill kept on growing to high amounts while I would just browse the internet on my phone. I then called my cellular provider to enquire about the amount and they informed me that I was subscribed to a service with smartcall technology solutions, I was in shock as I had never agreed to a service and I did not receive any content regarding the service. If I had received content I would agree to be liable for the charge. The amount smartcall technology solutions had taken from me is R487.00 . Please credit this amount from my account as the payment has not been made as of yet and I do not want to pay for a service that I was unfairly charged for and unfairly subscribed to. Please action this fairly or this will be taken further. Kind regard

Company: STS
Country: South Africa
City: Johannesburg

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