SA Post Office
BAD ATTITUDE AND BAD SERVICE

I WENT TO MSUNDUZI POST OFFICE ON 23RD JULY AT 845AM THINKING I COULD GET MY PARCELS POSTED EARLY&COULD START MY DAY AT WORK ASAP ONLY TO FIND A V LONG QUEUE&ONLY 1 TELLER WAS OPEN - SHE WAS TRYING TO DO EVERYTHING BY HERSELF: LICENSING, PARCELS, EVERYTHING-HER NAME IS ZERA- AS FOR THE REST OF THE STAFF, THEY WERE THERE BUT SITTING IN THE BACK OF THE OFFICE&DOING ONLY KNOWS WHAT-PEOPLE WERE COMPLAINING BECAUSE THEY ALL, LIKE ME NEEDED TO GET TO WORK
I WAITED FOR 45MINUTES&GOT SERVED AT 930AM BY A LADY PHINDILE-SHE DIDN'T KNOW WHAT SHE WAS DOING, HER SLIP MACHINE GOT STUCK, SHE WEIGHED MY PARCELS & OVER-CHARGED ME&HER ATTITUDE WAS TERRIBLE-SHE KEPT ON MUMBLING AWAY TO ZERA IN ANOTHER LANGUAGE- I ALWAYS GET SERVED BY ZERA&SHE ALSO GIVES ATTITUDE-THEN ON THE 23RD, I GOT SERVED BY PHINDILE-SHE CHARGED ME FOR A 450GRAM PARCEL R39, 95 WHEN I USUALLY PAY R21, 50 FOR A PARCEL THATS UNDER A KG, I NEVER SAID ANYTHING, I WENT OUTSIDE LOOKED AT MY SLIP&CAME BACK & ASKED FOR ALL MY PARCELS TO BE CANCELLED-HER ATTITUDE BECAME WORSE-SHE INTERROGATED ME, MADE ME WRITE A REPORT&I WAS THERE TILL LONG PAST10AM-ZERA & HER BOTH HAD ATTITUDE-I AM A LOYAL CLIENT OF THE PO! I SOMETIMES POST OVER 30PARCELS A DAY

Company: SA Post Office
Country: South Africa
City: MSUNDUZI - LIBERTY MIDLA

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