SA Post Office
Charged R280 by customs for 2 Tshirts! Surely not?

Miscellaneous

I ordered a T-shirt for my husband, and another for my one year old online. The parcel took over a month to arrive. I collected it today from the Benoni Post Office. The total value of goods was $44 (approx R450). I understand Customs Duty to be 10% plus VAT, and there is also a clearance fee of R30.00

I was charged R279.69 by customs (62%)!

According to the Post Office I must first pay for the goods (which I did) and then query the charges with customs - unfortunately they were not forthcoming with any contact details. How can I follow this up... surely this isn't right?! Is there any way to follow this up without returning the parcel to the postoffice, as this was for a gift.

Can you help?
Tracking Number ii282888974za

L Williams


Company: SA Post Office
Country: South Africa
City: Benoni
  <     >  

RELATED COMPLAINTS

SA Post Office
I STILL DON'T HAVE MY PARCEL

SA Post Office
NO DELIVERY

SA Post Office
Parcel at customs for a long time

SA Post Office
SA POST OFFICE - AWFUL Customer service

SA Post Office
Horrific Service!

SA Post Office
ITEM STUCK AT JIMC C AIR

SA Post Office
Parcel disappeared in South Africa

SA Post Office
Parcel stuck at customs for almost two months now

SA Post Office
Blame Post Office not SARS Customs for delay