Shapiro Shaik Defries & Associates
BAD SERVICE

HAD CONTRACT WITH VIRGIN MOBILE I LOST MY FONE 3YEARS AGO THEY REPORTED ME TO MBD ATT I MADE ARRANGEMENT I HAVE BEEN PAYING MY BALANACE WAS R749.00 ON THE 22/02/13 THEN I MADE ARRANGEMENT TO PAY ON 02/03/13 WHEN I GOT MY SMS UPDATE IT WAS NOW FINAL DEMAND OF R1266.48 ON THE 05/03/13 I CALLED THEM TO EXPLAIN TO ME WHY MY BALANCE NOW ESCALATED AND I WAS LONG ON THE LINE AND THEY PROMISED NONHLANHLA WILL CALL ME OF WHICH SHE NEVER DID SO TODAY THE 14/03/13 I GOT FINAL DEMAND AGAIN OF R1285.86 I NEED TO KNOW WHY AS I KNOW MY BALANCE WAS R749.00 NO ONE TOLD ME ABOUT ANY CHARGES NOR FEES ALL THESE TIME I HAVE BEEN PAYING NOW THIS AND ITEREST ACCUMULATING DAILY WHAT IS GOING ON I NEED UNSWER'S I CANOT PAY WHT IAM NOT LIABLE FOR EXPLANATION NEEDED NOW ASAP OTHER SMS 05/03/13 R1266.48
AND NO ONE CALLED STIIL WATING FOR EXPLANATION ON HOW DID MY ACCOUNT COME TO THAT BALANCE I WONT PAY TILL THEY CALL ME AND I WONT PAY FOR ITEREST ADDED THEY LIABLE FOR THAT NOT ME NO ONE CONSULTED ME ON THIS MATTER I NEDD ANSWERS NOW WHY BALNCE R1266.48 INSTEAD OF R749.00 WHY???

Company: Shapiro Shaik Defries & Associates
Country: South Africa
City: BRANCH

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