Barrett & Associates
UNAUTHORISED DEBIT

On Friday 20 December 2013 I reported an incident of an unauthorised debit to my bank account.

I finally managed to contactFNB Legal Department and spoke to Petros (after holding on for a further 30 minutes. He advised me to contact Barrett & Associates on 0114616462 as they stated they are unable to contact me. My Smart Account with FNB has been RICA'd with all my contact details and these details have been on FNB's records for more than the past 5 years. Guess what? When I dial that number is get a message "this account no is invalid". I Google this company and this is the only contact number for them. This is totally ridiculous. So not only do they instruct illegal debits, they are also not contactable to sort this out. This is not R600.00 its R6, 000.00 which has just been taken with no authorisation. I have no option but to proceed to report the matter to the Office of the Consumer Protector.

I note from the reports here that this company doesn't bother to respond to complaints either.

Company: Barrett & Associates
Country: South Africa
City: Johannesburg

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