Van De Venter Mojapelo Inc
PAID OFF IN FULL SETTLEMENT LETTER REF: 05501848

ON 3/5/2013 I CONTACTED VVM AND SPOKE TO NADIEM AND ASKED HIM TO SEND ME A SETTLEMENT LETTER AS WE WANT TO CLOSE THE ACCOUNT OWNED BY MY HUSBAND MR STEENKAMP. HE SAID THAT THEY WILL SEND ME THE LETTER VIA EMAIL. I DID RECEIVE IT AND THE CALLED AGAIN ON 06/05/2013 11:59 AND SPOKE TO MARTIN. HE SEND ME AN SMS TO SAY THAT WE CAN MAKE A SETTLEMENT PAYMENT OF R3700.00. I MADE THE PAYMENT ON 16/5/2013 AND CONFIRMED WITH MARTIN ON 20/6/2013 15:06 THAT THEY HAVE RECEIVED THE PAYMENT AND WILL SEND THE LETTER. I CALLED AGAIN 06/06/2013 15:53 AND STILL NO LETTER. TODAY I CALLED 24/6/2013 14:37 AND MIKE GAVE ME ATTITUDE I WHEN I TRY TO ASK HIM SOMETHING HE CUTS IN AND SAID THERE IS NO WAY THAT THEY CAN SEND ME THE LETTER IN 2 DAYS AS PER MARTINS STATEMENT WHEN I CALLED HIM TO INFORM HIM THAT I STILL HAVE'NT RECEIVED THE LETTER. I TRIED TELLING HIM THAT THIS IS LONG OVERDUE AND EVENTUALLY HE SAID GOODBYE EVEN WHEN I SAID HELLO AGAIN AS I WANTED TO ASK HIM SOMETHING ELSE HE CUT THE PHONE AND NO I STILL DON'T HAVE A LETTER TO SAY THAT THE ACCOUNT HAS BEEN PAID IN FULL. PLEASE ASSIST AS THIS IS UNACCEPTABLE!!!

Company: Van De Venter Mojapelo Inc
Country: South Africa
City: RANDBURG

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