Paradigm Solutions
Bad, very bad service and support

My letter to them explains:

A friendly reminder?

Yes, I will settle my account. As I always do.

For what?

o Frequent blocking on my account for no reason.
o Can't do the basic things - Admin functions on my WP sites will block me.
o Bad support - when I go to Live chat on your support site the following predictable happens:
o Send us e-mail
o Have been referred to tech team
o Send us your IP add
o Wait, we will come back as soon as possible - this can take as long as 3 days!
o Thank you for your patience - you push anyone to the limit.
o Why do you host online support with zero functionality???

A friendly reminder?

I want better service. This is not acceptable.

Company: Paradigm Solutions
Country: South Africa
City: Cape Town

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