Superbalist.com
Excellent customer service

I wanted to order a suitcase for an upcoming trip, but was concerned that it may not be delivered on time, so I emailed customer care. I got a swift response from Jenna, indicating that the item was in stock and should be delivered to me in time.

I then placed an order yesterday (25/06) and was given an estimated delivery date of 03/07-10/07. Since I have had bad experiences with other service providers in the past, I followed up with Jenna, asking her to please ensure that the item reaches me before my travel day (08/07).

The item was delivered at 08:30 this morning - not even 24 hours after I had ordered it.

This is what all service should be like and I am very impressed by Citymob's staff. I would recommend shopping with them to anyone.

Company: Superbalist.com
Country: South Africa
City: Citymob

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