Bonitas
Not one account paid by medical aid

Honestly I am so tired of calling the Bonitas call centre. I think its the worst medical aid ever. I joined when I was already pregnant and I understood fully well that they would not pay for the pregnancy which was fine. Unfortunately I had a fibroid which had to be removed during the c-section cause it was bleeding internally. Bonitas refused to pay saying its an elective operation. Imagine that. So I payed cash for the extra operation that I had all most 8k after paying more than 20k for the birth of my child. I joined mainly because I wanted my child to be covered immediately which they assured me. Now I get a bill for the Pediatrician who attended to my baby when he was born (5 months ago). Bonitas refused to pay that yet I was assured that the baby will be cover the moment he was born. I had to change medical aid due to change of employment beginning April. So far this medical aid has already paid for my spectacles! The least I expected from the medical aid was paying for the pediatrician.

Company: Bonitas
Country: South Africa
City: Cape Town

  <     >