Resolution Health Medical Scheme
Lack of Feedback

My complaint is directed at the Zurreal department.
My husband and I applied for the health card. My documents were delivered a month ago (we used registered post) and I still have not gotten any feed back. I sent an email through yesterday morning to the support officer I have been dealing with and have had no response. Our first debit order is due to come off 1 Feb but have not gotten our cards yet or, as previously mentioned, any feedback.
I would like to know when we will be getting our cards etc. This is our money that is being delt with, and the lack of correspondence regarding this is unacceptable.

Company: Resolution Health Medical Scheme
Country: South Africa
City: Johannesburg

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