Arugula Bistro
Reservation were made but restaurant were closed!

Health & Medicine

I made a reservation for a Saturday for 4 people at 6:30 at Arugula Bistro. However, change of plan on that day, so my reservation needed to be changed as well. So I had the decency to call the restaurant to change my reservation.

I called the restaurant and asked them to change my reservation to the next day, Sunday, for a table of 4 at 7:30pm.

When we arrived and the restaurant was closed on that day since 10 or 10:30am due to private function. And no one ever contacted me to inform me.

When I called and complained to their manager, I was only told that they do not trade on Sunday evenings. She did apologize, however, was not very sincere and as if she couldn't careless.


Company: Arugula Bistro
Country: South Africa
City: Shop 18 Welgemoed Forum
  <     >  

RELATED COMPLAINTS

Bloemendal Restaurant
HONESTY WHEN MAKING RESERVATION

Cafe Sofia
NO RESERVATION FOUND!

Quarterdeck Restaurant - GrandWest Casino
Disappointment

Pigalle Restaurant
The worst service and racist restaurant in Time Square area

Silver Orange Bistro
Reservation made was not honoured

Pot Luck Club
Pot Luck Club cancels booking for the third time

Lemon Butta
Shocking attitude by restaurant manage

Simon's At Groot Constantia
CANCELLATION OF DINNER RESERVATION 02/08/2013

Villa Bianca
Mis-informed of rates