Royal Palm Hotel
RECEIVED VERY HELPFULL SERVICE

Health & Medicine

MY SON PLAYED IN A PROVINCIAL GOLF TOURNAMENT WE BOOKED IN WITH THE TEAM IN A HOTEL IN CENTRAL DURBAN WHERE WE HAD A VERY BAD EXPERIENCE. THE WEBSITE OF THIS HOTEL WERE MISLEADING AND THE ACCOMMODATION WERE NOT UP TO STANDARD AT ALL. WE WERE DESPERATELY LOOKING FOR NEW ACCOMMODATION BUT STRUGGLED AS IT WAS SCHOOL HOLIDAYS. BELINDA AND THE REST OF HER STAFF WERE VERY HELP FULL. THEY ACCOMMODATED US FOR 1 NIGHT IN A JUNIOR SUITE, THE NEXT DAY THEY MOVED ALL OUR BELONGINGS TO A BIGGER ROOM AND EVEN GAVE US A GOOD PRICE ON OUR ROOM AFTER HEARING OF OUR EXPERIENCE. THIS HOTELS FACILITIES ARE VERY GOOD AND THEIR SERVICE EXCELLENT.


Company: Royal Palm Hotel
Country: South Africa
City: UMHLANGA DURBAN
  <     >  

RELATED COMPLAINTS

Protea Hotels
Avoid booking through an "Agent"

Blue Waters Hotel
Incompetent Booking Staff Membe

Sun International
COMPLAINT - SUN INTERNATIONAL SIBAYA LODGE

Hilton Hotel
Bad service for the "best hotel" in Windhoek

Sun International
Most unfriendly hotel in South Africa

Pavilion Hotel
Room not as per hotel website

Peermont Global
Spiders in room and bathroom flooded out

Sa Leisure
HOLIDAY DEAL GOES BAD - PEARL HOTEL

Olwandle Suite Hotel
Poor travel experience

Protea Hotels
Smoking and old hotel room