Tavern 'n Ale
Customer Service, Definately Not A Strong Point

A friend and I went out for a drink at the tavern, and firstly the bartenders had no system of serving fairly, so for the first round we waited about 45 minutes, a fight broke out, obviously, considering the clientelle it attracts, and everyone proceeded outside to watch it. We then decided we would head to the bar so we could actually get served, there were about 4 people at the bar and yet we still had to wait half an hour for the barmaid to serve us, who took our order and then started serving someone else and never brought us the round, the manager then came and waited around for about 15 minutes, he should definately not be paid for doing nothing, then he said bars closed. When we tried to say we have been waiting for 45 minutes and our order was taken, the male bartender proceeded to say, "I Don't Care" and we tried to ask the female bartender what was happening about our round, and she also said, "I don't care" So thank you Tavern for ruining my Friday night, bad service will get you nowhere.

Company: Tavern 'n Ale
Country: South Africa
City: Diep River

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