Discovery Health
Shocking - yet again

After email correspondence months ago to change my medical aid to be on my partners medical aid I was informed the best way was to cancel my membership and re join - little did I know I would have some many issues.

They expect me to pay activation fees again, won't let fill in my online assessments "because I was a member before" yet on their second breathe I'm a new member so have to be treated like a new member.

I have email proof saying my vitality would be carried over - now to be told I can't because I cancelled my membership. ( even though it was discovery who advised me I had to cancel)

Now I am paying full price for my gym membership unless I pay activation fees AGAIN!

Never had such bad service in my life - never ceases to amaze me how such a big company have such bad service?

Someone better sort this matter out or I will be taking my business else where.

Unacceptable!

Company: Discovery Health
Country: South Africa
City: Joburg

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