Samsung South Africa
Fedup
- 04-20-2013
- 4
Electronics and household app.
On the 29/3/2013 I sent an e-mail to Samsung via their website.
Not even the courtesy of a reply.
They, obviously, do not take customer care seriously.
In three years and two months I have had two microwaves with the same defect.
The interior paint peels.
They no longer produce these microwaves which tells me they are aware this is a latent defect.
They now want me to pay the depreciation before they will replave the m/wave.
There is a matter of principle here.
Company: Samsung South Africa
Country: South Africa
City: Customer services