Samsung South Africa
Disappointing service
- 11-14-2013
- 19
Electronics and household app.
I purchased a ATIV smart PC Pro. When I went to purchase a HDMI cable that would fit the ATIV, I went to numerous outlets and finally to a Samsung store. What I was told really blew my mind. We don't keep it because we are waiting for there to be more demand for them WHAT!!! and when I tried to question that logic he just ignored me. When you sell a premium product you better keep the accessories, what good is your product to me when I cannot use it the way I want with the features you sold me with it??? I have purchased many Samsung products from TV's, fridges, computers etc etc. This is disappointing. I await your reply.
Company: Samsung South Africa
Country: South Africa
City: Clearwater