Ellies/Elsat
Ellies

I am quite disturbed that a company as large as this could honestly say that their policies and procedures (as per telephone conversation with Francois/Johan Botha manager from Nelspruit office) do not allow them to provide a reasonable and efficient service. I'm quite flabbergasted, it's clear that customer service is not a priority at Ellis to quote Mr Botha, "you do not work at Ellies and you do not know our procedures", please guys let's be serious about customer service, it cannot take 8hours to produce a quote. The worst part is that I was run through the entire hierarchy, directors needing to get out of meetings and all other irrelevant information.

Company: Ellies/Elsat
Country: South Africa
City: Nelspruit

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