Unisa
Refund into wrong account!!!

I emailed unisa about a refund i submitted, i wanted the money back owing to me as the navy payed for my full years fees and i required that R5900 be paid back to me. only i got the wrong response, they claim they paid this money back into the nevy's account, meaning this money is now lost... i want my money back asap into MY account as i specified on the refund form along with the deposit slip of my amount and the proof of the navy's amount. i have no idea who told them they can give my money away when i wrote my bank details on the refund form. if i dont recieve my money into my account by the end of the week im pursuing legal action againt unisa for . its ridiculous that this happend considering that i specified exactly which account i would like it to be paid into. poor service on behalf of unisa. and if i dont get a resoonse on this shortly, im writing to the newspapers!

have emailed people within unisa but still no help and no money in my account. poor customer service and also still cant get hold of anyone when trying to call

Company: Unisa
Country: South Africa
City: Pretoria

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