Unisa
MyUnisa profile deleted

2nd Year student, had already registered for 2013 S1 and profile was working fine.

Logged in to MyUnisa on 1st of Feb and all module listings / financials / previous exam results were gone.

Emailed - no reply
Phoned Monday - operator told she would get back to me - nothing happened.
Did my own investigation - seems they have removed my current profile and stored it under another student number
Phoned Tuesday - operator said they can't help me (lol).
Phoned Tuesday again - eventually spoke to Nelson who said he's sent the info through and I should try logging in again later. Still not working.

Please help - I have lost my profile and can't submit my assignments...

I would like my current student number profile back please.

Current Student Number: 50775790 (profile which used to work fine)
New Student Number: 33816972 (can not claim Unisa login: Error message: "Unisa accounts for new Unisa students will only become available after your application for registration for this academic year was successfully processed and you have received confirmation thereof."

Kind Regards
Ruan

Email: [Email Removed]

Company: Unisa
Country: South Africa
City: Gauteng

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