Unisa
IS THIS YOU ENCOURAGE ITCBA TO DO TO US?

I HAVE A UNISA ACCOUNT THAT WAS HANDED OVER TO THIS COMPANY. LAST DECEMBER I PAID R750 WHICH I WAS TOLD WAS AN OUTSTANDING BALANCE. I PAID IT ON THE 03 DECEMBER 2012, I HAVE PROOF. WHEN I TRIED REGISTERING AT UNISA I WAS STILL BLOCKED, THEN I CALLED ITCBA, I SPOKE TO TWO WOMEN, FIRST ONE SPEAKS XHOSA AND ANOTHER WAS COLOURED. I WAS TOLD TO PAY R100 AS A COLLECTION FEE, NOBODY BOTHERERD TO EXPLAIN BUT WHY THER100 WAS NOT PART OF THE BALANCE I WAS GIVEN, BUT BOTH OF THEM WERE HOSTILE. I PAID ANYWAY AND CALLED IN AGAIN AFTER A WHILE. THEN I WAS TOLD TO PAY AND EXTRA R35!! WHAT THE IS WRONG WITH THIS PICTURE? WHY MUST I PAY SO MUCH MONEY? IS UNISA PAYING FOR US TO RIPPED OFF LIKE THIS? ARE THEY NOT SUPPOSED TO TELL US HOW THEIR INTEREST IS CALCULATED? ARE THEY NOT TRAINED TO EXPLAIN TO DEBTORS WHILE THEY WANT THEIR MONEY? HOW DO I KNOW NOW THAT I HAVE PAID UP IF IN AN HOUR THE MANEY RISES BY R35? WHEN ARE YOU GOING TO UNBLOCK ME AT UNISA? THE R750 I PAID IN DECEMBER WHY DID IT EXCLUDE THE COLLECTION FEE? IS THIS HOW ITC CONDUCTS THEIR BUSSNESS?? I JUST WANT TO REGISTER SO DO YOU THINK A SUPERIOR PERSON CAN ALLEVIATE MY PROBLEM HERE... THIS IS NONSENSE

Company: Unisa
Country: South Africa
City: PRETORIA

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