Repair-a-door
Garage door not working after service
- 03-22-2013
- 7
22.03.2013: Garage door serviced. Discovered the adapter on the motor was faulty. Conroy removed adapter and tried to source a new one (or so I was told). Couldn't find one an said he would get it on Saturday and bring it.
23.03.2013
13:15 : Conroy didnt arrive. I did not receive his phone number. Phoned ownerse and owners son confirmed Conroy's number.
13:56 : No show from Conroy. Phoned and left a message. No return call.
25.03.2013
08:36 : Phoned Conroy - no answer
08:42 : Phoned office - no answer
08:44 : Phoned owner - subscriber not available
09:52 : Got hold of Conroy- found adapter - will install today
17:25 : Conroy no show. Phoned again - left message - no return call
26.03.2013
09:54 : Phoned Repair-a-door's office - no answer
09:57 : Got hold of Conroy - he will be here at 12:00
12:00 : Now show or call
15:17 : Megan from office will follow up with Conroy
27.03.2013
09:02 : E-mailed complaint - no feedback
14:43 : Marinda at office - part ordered - will install tomorrow
28.03.2013
10:22, 12:13, 13:55 Conroy - no answer
14:33 Annabel at office - will follow up. Nothing
Sourced part and installed myself in less than 2 hours. Do not use them - no show and.
Company: Repair-a-door
Country: South Africa
City: Martindale