Orange Line Engineering
Poor Service / Bad Attitude

On the 07-01-14 I requested Orange Wash Lines (OLE Engineering) go out to repair an existing wash line (one they had originally installed) and install an additional wash line.

I informed them of the Domestic ladies working hours and asked that they inform me ahead of time, so that I may let the domestic lady know to expect them.

They sent me a mail asking whether they could go out to site on the 17-01-14, I replied that if they could managed before 12 that would be in order, as the domestic lady leaves at 12 on a Friday. NO response to this mail.

I sent Jacques an e-mail on the 20-01-14 and asked when he would be going out to site... no reply

They took it upon themselves to pitch up on the 22-01-14 and were very surprised when no one let them in. They had not made any prior arrangements or appointment, therefore, the domestic lady was not expecting them.

When I called them on the 04-02-14, Jacques was very rude and told me he was not interested in my business.

Company: Orange Line Engineering
Country: South Africa
City: Pretoria

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