Suntank Solar
Non-responsiveness to complaint

The Suntank panels we installed 5 years ago have fogged up on the inside due to condensation and this affects their efficiency significantly. We have contacted them telephonically at least 3 times and have submitted photos and an explanation twice by email. We have also followed up at least once by e-mail. To date we have received no response to the information provided, the latest being on 4 July 2013. Our most recent telephonic follow up was on Wednesday 17 July when I complained strongly about the lack of response and was told by the person who answered that he would take it up with his installation manager. All in all, pathetic service.

Company: Suntank Solar
Country: South Africa
City: Pretoria

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