Mecer
Don't ever buy a Mecer of Pacard bell product!!!

Computers & Services

I bought a brand new/ top of the range Packard Bell laptop during October 2012 from Makro Cape Gate which only last me till during August 2013 when the hard drive crashed. It was sent in for repairs to Mecer Midrand and weeks later when I got it back, they refused to sent me back my old hard drive so that I can have it sent in for data recovery, it's of intellectual property and the more I tried to explain that to them the more they avoided my phone calls.

My laptop is now a dummy, slow, not responding as it should and worst of all there was no software i.e. Microsoft Office installed on my laptop and might I just as well throw this laptop in the rubbish bin. "They were suppose to give me back my laptop in the same / better condition it was as when it was sent in for the repair of a new hard drive".

Please, please, please don't support Packard Bell or Mecer, they are arrogant, refuse to talk to you when you call their offices in Midrand and whilst you get all worked up the other side, they are just not worried about their reputation or the fact that you need your data to continue to do your work!!!


Company: Mecer
Country: South Africa
City: Midrand
  <     >  

RELATED COMPLAINTS

Mecer
Support

Mecer
One very frustrating experience

Mecer
Mecer don't even respond to complaints!!!

Packard Bell
Packard Bell laptop

Er Data Recovery Services
Great Service From ER Data Recovery

Makro
MY INFO IS IRREPLACEBLE

Hewlett Packard
Laptop Range Faulty

Toshiba
Toshiba Laptop

Mtn
Worse Liars in South Africa!! (Packard Bell @R199

Makro
Packard bell laptop