Acer Africa
13 Day Old Faulty Laptop - Repair not Replace

Computers & Services

My Brand New Laptop that took two days to Arrive is not being replaced but sent in for repairs, the parts have not even arrived with no ETA 6 Days Later.

This is completely unacceptable service. I expect a new machine, not a reconditioned one and not to have to wait for it.

This took place within the 14 days stipulated by the CPA and unless this is rectified in 48 hours I shall be considering the laptop returned and wanting a refund.

Michael Bain


Company: Acer Africa
Country: South Africa
City: Port Elizabeth
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