Eastvaal Motors
UNSATISFIED WITH THE SERVICE RECEIVED

At first we made a booking for the vehicle to have a look. Got there, told the lady what we expect to be wrong. Namely the wheel suspension. I waited for the vehicle since I have booked it in @ 07h30 till about 10h30 before they told me they're systems is of to submit the warranty claim, they will give me a call to give feedback as soon as their systems goes on. Week later, still haven't heard anything so I decide to callback, and only then they submitted it. It was aprroved and I took in the vehicle 2 days later. All seemed fine with vehicle... Yesterday 25/04/2013 as we drove to Pretoria we heard a noise on the wheel.. Decided to stop by a dealership in Menlyn (Global Menlyn - Ford/Mazda). They immediately assited us and found that the bolts of the wheel was not properly tighten! Thus we could have had a major accident all because of Eastvaal Motors Secunda who didn't do a proper job!

Company: Eastvaal Motors
Country: South Africa
City: Secunda

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