Citroen
DO NOT BUY CITROEN

DEAR SIR,
IT IS WITH A VERY SORE HEART THAT I WRITE THIS LETTER.. ALL MY SERVICES HAVE BEEN DONE WITH THE ABOVE DEALERSHIP
ONE MONTH TO THE DAY MY WARRANTY EXPIRED AND THE ELECTONIC POWER STEERING FAILED ONE WEEK PRIOR TO THIS THE CAR WAS SERVICED BY THEM . NEEDLESS TO SAY THIS WAS NOT DETECTED AND NOW I AM ASKED TO PAY R18500.00
FOR REPAIRS
WHEN ASKED TO MOTIVATE GOODWILL 20% HAS BEEN GIVEN DO YOU THINK THIS IS ACCEPTABLE . AND THIS HAS TAKEN 3 WEEKS AND SEVERAL PHONE CALL FROM ME NO WORD FROM THEM

NOW 3 WEEKS LATER WE HAVE HAD TO PHONE ON NUMEROUS OCCASIONS WITH' 'ILL CALL YOU BACK'' NO RETURN CALL SO THIS CONTINUES

THEY EVEN TOOK PHOTOS TO MOTIVATE THIS GOODWILL THE PARTS ARE STILL NOT ORDERED AND TODAY AT 9AM SAID SHE NEEDED A DEP TO ORDER PARTS AND WOULD SEND DETAILS IT IS NOW 1PM AND STILL NO EMAIL OR CALL TO DO THIS DEPOSIT HOW LONG SHOULD I HAVE TO WAIT FOR THE REPAIRS, IF JUST ORDERING PARTS TAKES THIS LONG FOR THEM TO GET THEIR ACT TOGETHER

ONE MONTH OUT OF GUARANTEE ANDI FEEL THEY SHOULD PAY FOR THIS
OR AT LEAST 50%

YOURS TRULY

SHELDON BIRK

Company: Citroen
Country: South Africa
City: Umhlanga

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