Dollar Thrifty Car Rental South Africa
Thrifty putting children's lives at risk

After having to wait 20 minutes for car seats we booked days in advance (they had to be delivered from a different location) - they were handed to us over the counter!

No instructions were given on how to install them - and had to request multiple times for instructions or to be shown/guided on how to install them as we were unfamiliar with these car seats. In the end we were instructed to just place the seatbelt over the baby seat - as you would when seated yourself - which is absolutely wrong and completely unsafe!

How can Thrifty allow this? Why don't they train someone at each of their locations to install car safety seats correctly?

I don't mind signing an indemnity form for someone to install my car seats correctly - because in the end it is my children's lives that are being put at risk!

Company: Dollar Thrifty Car Rental South Africa
Country: South Africa
City: OR Tambo Airport

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