Car King 3
Rude and bad service

Bought a second hand car here a while ago. During the test drive there were no issues. After having filled out all the paperwork and finally drove off, the engine light came on. They told me it was probably because of the valet cleaning where they also spray down the engine. They told me to give it a day and otherwise take it back so that they could repair it. Another problem was that the engine made a funny whistling sound. Long story short, my car stood there for a week and when I collected it the engine noise still wasn't sorted. They told me it was part of the engine, which I knew was nonsense. Only after I had it checked out by a third party and telling them they had to take the car back according to the CPA, they took it back, but gave a very bad unprofessional attitude and still maintaining that there was nothing wrong. Yesterday they phoned me and told me something indeed was wrong, but when asking them why they kept on insisting nothing was wrong, they just ignored it all. Now my car has been more at their garage than it has been in mine after 3 weeks of ownership. Sales guy was great, but after sales is rubbish. Rather buy at a reliable dealership...

Company: Car King 3
Country: South Africa
City: Newlands

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