Audi South Africa
Car was never even diagnosed and broke down

Audi charged me for a service. The car broke down less than a week later due to a faulty alternator. I submitted complaints and requested a refund. Subsequently the car was serviced by an independent mechanic who serviced me with a car diagnostics that revealed Audi never ran diagnostics on my car or reset the service parameters as they'd claimed. The faulty alternator was about first on the diagnostics list. Audi refunded me for parts I ordered but refused to fit due to their negligence, but still hasn't done anything about the original complaint.

As you can see this is dragging on for quite a while now. Will NEVER buy an Audi again.

Company: Audi South Africa
Country: South Africa
City: Arcadia

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