Shell South Africa
Paid for petrol, nothing poured

I poured R100 petrol today between 14h45 and 14h50 at Brongerg Shell garage. When I left the tank hadn't moved. R50 moves the gauge (digital gauge). Out of concern that the attendant hadn't poured I went back to the garage. Manager showed me a grainy video as "proof" that petrol had been poured. When I asked for transactional proof that I had poured, he told me to come back tomorrow as he was busy. He also told me that he trusts his attendants (meaning I was the). I work in JHB, so when I got to work I called him to tell him that the tank that he said wasn't responding, was definitely responding downwards. Since I was on the phone as petrol was being filled, he told me: "next time you should watch attendant rather than be on the phone". Very angry at manager especially, because he totally showed me that he and Shell just do not care.

Company: Shell South Africa
Country: South Africa
City: Bronberg Pretoria East

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