Mercedes-Benz South Africa
Telephone etiquette

Good Day

I'm really concerned about the receptionist at Centurion-012 673 2700 looking for Puso Molefe. The lady ask whats the call in connection with? I said it's private. The lady said, if it is private I should have his cell number. She asked my name, I said Francis. She said that name is for males. I told her that now you are talking to a lady- Francis kekana. Yes indeed the call was private but I don't want to explain to the receptionist. The lady told me that she'll hang up my call, and she did immediately. I phoned again and asked for Moses, she asked my name and I said same name Francis, she hang up the call. I wanted to know what kind of treatment is the lady doing? If when I say it's private why cant she say, they are in a meeting or something proceffesiona. I need that lady to be called into order. She's really negative and with bad attitude and she raised her voice while talking to her. Last week I was looking for Puso, they said he's on lunch- with no doubts and professionally I hang up de call same as with receptionist.

Company: Mercedes-Benz South Africa
Country: South Africa
City: Centurion

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