Eastvaal Ford Emalahleni
Global Learning Solutions cc (G.L. Radloff)

One year ago in September, I purchased a white 2015 Jeep Cherokee. The vehicle was test-driven on a tar road by myself and a female salesperson, and all seemed fine except for the insufficiently effective handbrake, which was later adjusted.

What I require is the original 101 Checklist to observe what was actually checked and what wasn't. To begin with, the handbrake should have been a priority on that checklist.

Some time after the 6-month warranty had expired, I had to travel on a dirt road with corrugations, and the left and right wheel assemblies started rattling and knocking as if something was completely loose. The rear wheel assembly was also knocking when I went over the corrugations. Additionally, the radio volume control doesn't function properly, and the driver's side visor mirror was ripped out, leaving shreds of upholstery.

I asked a qualified entity to examine the vehicle and inform me of the incongruities and the cost thereto. The entity stated the brake calipers on both wheels need to be replaced, as well as the rear wheel bushings. The entity's estimated costs to restore the vehicle to safety and efficiency would be in the region of R25,000.00.

This is totally unacceptable. To sell me a car knowing of its substandard condition feels manipulative. What "101 Checks" were actually carried out on this vehicle prior to it being put on the floor for sale?

Company: Eastvaal Ford Emalahleni
Country: South Africa
Region: Mpumalanga
City: Emalahleni
Postal Code: 1034
Address: 38 Greenhill Avenue
Phone: 0832298425

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