Hyundai South Africa
Unacceptable Bad Service

I bought a car from Hyundai The Glen in November 2013, the car has a 2 year mechanical warranty on it, so on the 1st of Jan 2014 the car broke down, with no luck with SA Warrenty as they need the service book of the car which i asked the salesman for in December already as it did not come with the car no service book was submitted to me still, i have phoned the salesman's manager as to no luck with her aswell she said she will get back to me with where the book is from the previous owner still nothing i had to phone again. I fetched my own car from Ford where Hyundai told me to take it when it broke, i had to pay the assessment fee and tow it there myself, i took it to an approved panel beater after 2 weeks of struggling with Hyundai for help, the panelbeater phones me and lets me know he cant take the wheels off cause it has a specific key which was also not supplied with the car, i phoned the manager again, and they keep making excuses for the salesman's bad service, now im stuck without a car still. I am disgusted in Hyundai and the salesman/manager's they have, its a constant and selling cars to people which is faulty after a month and will do absolutely nothing about it.

Company: Hyundai South Africa
Country: South Africa
City: The Glen

  <     >