Mccarthy
Poor Service, Custumer Care& Incompetent Mechanics

I 1st took in my Toyota YarisT3 Sedan for 150k service @McCarthy Service Centre Pretoria on30/09/13.Apart from the major 150k service, I stated that my car shakes&vibrates while idling&cuts power& just comes to a complete halt while I'm at an intersection/robot. I requested that they identify the problem. I was told that I would be kept informed on the developments of the service & the quotation. I got my car on Wednesday 2/10/13, only after asking to speak to the Service Manager. I paid just over R7 000 for this service. I experienced a lot of fumes in the car. I had fumes for the whole weekend& I took it back on 7/10/13.The car was taken in for a re-work. I was told the problem was sorted. On 13/10/13 I experienced a leak from my petrol tank, which ended in a pool of petrol on the ground at the garage, which was identified by the p/attendant. I took pictures & took the car in for a 3rd re-work& told them the car still shakes while idling & loses power while I drive, I was told it was the dirty throttle body& it was sorted while I waited. The problem still continued. I took it in 15/11/13& got it back on 22/11/13.I'm still experiencing the same problem. I'm told its probably my driving

Company: Mccarthy
Country: South Africa
City: Arecadia/ Pretoria CBD

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